Thank you for your purchase and supporting our small business. We hope you are happy with your item(s). However, if you are not completely satisfied with your purchase for whatever reason you can return it to us for free and receive a full refund. Please see the information below for our return policy.
Returns
You have 14 days to return your item(s). All items must be unworn and with original tags and labels attached. Please also include original delivery note in the parcel.
Returns Process
To return an item, place the item securely in its original packaging with the delivery note inside. Please address to the below;
8 Meadow Drive
Barnacre with Bonds
Preston
PR3 1GR
In order for us to refund the cost of the return please email a photograph of the post office receipt to [email protected]. Please send the parcel 2nd class.
Refunds
We will endeavour to process your return within 7 days from the receipt of your item. We will email to notify you once your return has been processed. The time it takes for you to receive your refund will depend on your bank.
Faulty Goods
In the unlikely event that your item from Fashion/Able is faulty, please contact our customer services department on [email protected].